Warehouses De Pauw SA (hereafter: we, us or WDP) is committed to protecting and respecting your privacy.

This policy sets out the basis on which any information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your information and how we will use it. By visiting www.wdp.eu you are accepting and agreeing to the practices described in this Privacy Policy.

Our Privacy Policy contains the following sections:

1. Information we collect from you;
2. Cookies;
3. Uses made of your information;
4. Legal Basis;
5. Disclosure of your information;
6. Transfer of your information;
7. Your rights;
8. Security of collected information;
9. Retention of your information;
10. External websites/apps;
11. Agreement with collection and use of your information – changes to our Privacy Policy;
12. Identity of data controller – contact details.

1. Information we collect from you

We will collect and process the following information about you:

• Information you give us.

This is information about you that you give us by filling in forms on www.wdp.eu or by corresponding with us by phone, email or otherwise. It includes information you provide when you complete an online contact form, register on the website, subscribe to the newsletter, etc. The information you give us may include your name, address, email address, phone number, company name.

• Information we collect about you.

During each of your visits to our website we will automatically collect the following information:

• Technical information, including IP address, browser type and version, time zone, browser plug-ins, operating system and platform;
• Your device ID;
• Information about your visit, including URLs, clickstream, products/services viewed, page response times, download errors, length of visits, page interaction (scrolling, clicks, mouse-overs), browsing methods, and any phone number used to call our customer service.

2. Cookies

Our website uses cookies. This helps us to provide you with a good experience when you browse on our website and also allows us to improve our website. For detailed information on the cookies we use and their purposes, see our Cookie Policy.

3. Uses made of your information

We use the information we hold about you in the following ways:

• Information you give to us.

We will use this information:

• To carry out our obligations arising from contracts with you and to provide requested services;
• To provide information about similar services you have already used or enquired about;
• To notify you about changes to our services;
• To ensure content is presented effectively for you and your device;
• Information we collect about you.

We will use this information:

• To administer our website and internal operations, including troubleshooting, data analysis, testing, research, surveys;
• To improve our website;
• To allow participation in interactive features when chosen;
• To maintain website security;
• To measure advertising effectiveness and deliver relevant advertising;
• To make suggestions and recommendations about goods or services that may interest you or others.

4. Legal basis

• If necessary for pursuing our legitimate interests (e.g., personalization, fraud prevention, website security);
• When you have given prior consent (e.g., marketing emails or press releases).

5. Disclosure of your information

• Our affiliates or other entities within the WDP group;
• Business partners;
• Public authorities (judicial or police authorities);
• Banks and insurers;
• Professional advisors;
• Suppliers of IT-related or marketing services;
• Providers of online payment services;
• Analytics and search engine providers;
• Where required by law to protect rights, property, or safety.

6. Transfer of your information

We may transfer your information outside the EEA as necessary for the purposes in section 3 or as described in section 5, following GDPR safeguards.

7. Your rights

You have rights regarding your information, including access, rectification, deletion, objection, and portability. Requests can be made via email with proof of identity.

8. Security of collected information

We have implemented security measures but cannot guarantee confidentiality of communications via our website or email. All information is stored securely, and passwords must be kept confidential.

9. Retention of your information

Information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or contractual obligations.

10. External websites

Our website may link to third-party sites or apps which are not controlled by us. Check their privacy policies before providing information.

11. Agreement with collection and use of your information – changes to our Privacy Policy

By using this website, you acknowledge reading and agreeing to this Privacy Policy. We may amend it from time to time, with updates posted on this page.

12. Identity of data controller – contact details

The data controller is WDP, Blakebergen 15, 1861 Wolvertem, Belgium, registered under number 0417.199.869 (RLE Brussels).

Questions or requests should be addressed to:

WDP
Attn. Privacy Advisor
Blakebergen 15
1861 Wolvertem
[email protected]